At Quality Plus Automotive, we believe great service starts with great people — and great people deserve to be taken care of. We're looking for an experienced, customer-focused Service Writer who thrives in a fast-paced environment and is ready to hit the ground running.

If you're tired of shops that talk about culture but don't back it up, come see the difference. Our clean, modern facilities and industry-leading software give you every tool you need to sell effectively and deliver an outstanding customer experience.

What We Offer

Compensation: 100% commission — top performers earn top pay
100% paid health insurance — full coverage, no cost to you
Weekly paid training — we invest in your growth every single week
Retirement plan — we're building your future alongside ours
Paid holidays and paid vacation
Clean, modern facility equipped with up-to-date shop management software
Air-conditioned shops — comfortable working environment year-round

What You'll Do

Greet customers, listen to their concerns, and write accurate repair orders
Present repair recommendations and estimates clearly and professionally
Leverage modern software tools to build estimates, track jobs, and communicate with customers
Coordinate with technicians to keep a high-volume shop moving efficiently
Provide vehicle status updates and follow through on every ticket
Perform daily declined service callbacks to follow up on previously recommended repairs
Check in with customers after their visit to ensure satisfaction and maintain relationships
Build lasting relationships that keep customers coming back

What We're Looking For

Prior service advisor or customer-facing automotive experience preferred
Comfortable working in a fast-paced, high-volume shop environment
Strong communication skills and a genuine desire to help people
Organized and detail-oriented with the ability to juggle multiple jobs at once
Must be able to maintain a minimum average repair order of $650.00
Positive attitude and a team-first mindset

Requirements

Must have a clean, valid driver's license with a very clean driving record
Must pass a background check
Must pass a pre-employment drug test

Ready to make a move? Apply now and let's talk. Quality Plus Automotive is where good people build great careers.

Pay: $65,000.00 - $120,000.00 per year

Benefits:

401(k)
Retirement plan

Work Location: In person

Quality Plus Automotive

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