2pm 12:30 am M-F

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

Vehicle Maintenance Service Advisors oversee the day-to-day workflow of the vehicle maintenance at a facility. This position provides communication and feedback to customers, vendors, and the management team. Serves as advisor to coordinate and facilitate maintenance work and repairs, as well as monitor safety, downtime, and quality of repairs and maintenance.

Responsibilities of Position:

Assist in ensuring all work performed by staff is completed in a safe manner in compliance with all local, state, and federal regulations and company policies
Regularly communicate with management, operations, vendors, and others regarding the status of fleet vehicles, containers and/or other equipment
Assist with ensuring the maintenance department maintains quality and safety standards
Assist with ensuring maintenance is performed safely and effectively
Evaluate and adjust workflow to balance downtime and operational needs
Review and close maintenance orders and conduct audits of maintenance records to identify returned work and training opportunities
Ensure all paperwork is completed accurately and timely
Maintain a positive work atmosphere by performing and communicating in a manner that promotes good relationships with customers, clients, co-workers, employees, and managers
Serve as a liaison between the shop leadership team, drivers, sub- contractors, and operations teams to identify and address concerns
Answer phone inquiries, dispatch road calls, and coordinate outside repairs to maintain a high level of customer service
Assist managing the workflow of the auxiliary support staff to maintain a high level of support for the maintenance shop
Conduct employee observations to ensure safety and operational procedures are being followed
Perform other duties as assigned

Supervisory Responsibility:

This position will not manage employees

Skills & Abilities Needed for Position:

Excellent verbal & written communication skills
Familiarity with use of repair manuals, electrical wiring, diagnostic software, and schematics necessary to troubleshoot
Knowledge of OSHA and DOT
Computer skills and a working knowledge of Microsoft office applications required
Ability to work independently, make sound decisions, prioritize work, and resolve problems in a methodical manner
Must be able to read and speak the English language well enough to communicate, understand, and respond to questions, instructions, signs, and safety training

Experience & Knowledge Needed for Position:

Experience with Geo-tab platforms for GPS tracking and diagnostic purposes required
Experience with SAP or similar maintenance management software required
Experience working with welding equipment preferred
3-5 years of vehicle maintenance experience preferred with a minimum of 2 years required

Physical Requirements in a Regular Workday:

Occasionally lifting/carrying/pushing/pulling a max of 100 lbs
Occasionally working outside in changing temperatures, wet/humid conditions
Rarely working in areas of dust, odors, mist, gases, and other airborne matter
Occasionally stooping/kneeling/crouching/crawling
Occasionally climbing and/or balancing
Frequently sitting/standing/walking in an office environment

Additional Working Conditions/Aspects:

No more than 3 moving violations within the last 2 years
Must not have any DUI's or OVI's within the last 5 years or 2 in the last 10 years
Exposure to residential and commercial waste
Ability to travel between offices, as required
Ability to work flexible hours; expected to work nights and weekends as needed
Ability to work overtime, weekends, and/or holidays
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Rumpke of Ohio

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Vehicle Maintenance Service Advisor