Rusty Wallis Honda is looking for motivated, energetic, and customer-focused individuals to join our Business Development Center (BDC) Team as a Sales & Service Scheduler.

This position combines automotive sales appointment scheduling and service scheduling responsibilities, making it ideal for someone who enjoys customer interaction, multitasking, and working in a fast-paced dealership environment.

Responsibilities

Sales Scheduling

Respond to incoming internet leads, phone calls, chats, and text messages
Schedule and confirm sales appointments
Follow up with unsold customers and missed opportunities
Assist customers with vehicle availability, pricing, and trade-in inquiries
Work directly with the sales team and managers to maximize appointment show rates

Service Scheduling

Schedule service appointments for maintenance and repair needs
Assist customers with recall inquiries and service recommendations
Follow up with customers due for service
Help coordinate transportation, loaners, and appointment confirmations
Maintain accurate customer information within the CRM and service systems

Qualifications

Strong communication and customer service skills
Positive attitude and strong work ethic
Comfortable handling inbound and outbound calls
Ability to multitask and stay organized in a high-volume environment
Basic computer and CRM knowledge preferred
Automotive dealership, BDC, call center, or customer service experience is a plus
Bilingual (English/Spanish) is a plus

Compensation & Benefits

Competitive hourly pay plus performance bonuses
Paid training
Advancement opportunities
Health benefits
Employee discounts
Supportive team environment
Career growth opportunities within sales, service, and dealership operations

Why Join Rusty Wallis Honda?

For over 60 years, Rusty Wallis Honda has been one of the most recognized and trusted dealerships in the Dallas-Fort Worth area. We are committed to providing exceptional customer service while creating long-term career opportunities for our employees.

If you are driven, professional, and ready to grow your career in the automotive industry, we would love to meet you.

Pay: From $16.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Opportunities for advancement
Paid time off
Paid training

Work Location: In person

RUSTY WALLIS HONDA

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