An established and fast-growing organization is seeking a General Manager (GM) to oversee full operations of a multi-department retail dealership. This is a confidential opportunity to join a high-performing team in a leadership role that offers strong growth potential, competitive compensation, and the chance to drive meaningful impact.

We are looking for a results-driven, customer-focused leader who thrives in fast-paced environments and is passionate about leading teams, driving performance, and delivering outstanding customer experiences.

Key Responsibilities

Operations & Strategy

Oversee daily dealership operations including Sales, Finance, Service, Warranty, and Customer Care
Set and monitor performance goals, ensuring alignment with financial targets and customer satisfaction metrics
Drive operational efficiency through effective processes, staffing, and resource management

Team Leadership & Development

Recruit, train, and mentor department managers and staff across the dealership
Foster a culture of accountability, engagement, and continuous improvement
Support leadership development and succession planning

Customer Experience & Brand Management

Ensure high standards of customer service and satisfaction across all touchpoints
Resolve escalated customer concerns professionally and promptly
Uphold brand standards and represent the organization with integrity and consistency

Financial Management

Analyze and manage departmental financial performance, P&L, and budgets
Approve and monitor expenditures, ensuring fiscal discipline
Collaborate with executive leadership to improve revenue and manage costs

Marketing & Business Insights

Partner with marketing teams to execute localized and digital advertising strategies
Stay informed on market trends and competitive positioning
Provide regular communication to team and leadership on store performance and opportunities

Preferred Qualifications

High school diploma or equivalent required; bachelor’s degree preferred
Minimum 5 years of multi-department dealership management experience (GSM or GM level)
RV industry experience strongly preferred
Proven experience with P&L oversight, team leadership, and customer service excellence
Familiarity with DMS (e.g., Motility, CDK) and CRM systems (e.g., VIN Solutions)

Core Competencies

Leadership & Accountability – Sets clear expectations and inspires team performance
Financial Acumen – Understands dealership financials and cost management
Customer Focus – Handles escalations and ensures high customer satisfaction
Team Development – Coaches and develops talent for long-term success
Adaptability – Comfortable navigating change and improving systems
Integrity – Models company values with professionalism and consistency

Physical Requirements

Ability to stand and walk for extended periods
Occasional lifting of 10–25 lbs
Role includes both office and dealership floor environments

Compensation & Benefits

Competitive base salary + performance incentives
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Ongoing leadership training and development

Why Apply?

This is a unique opportunity to step into a key leadership role within a thriving organization. If you’re looking for a career move with growth potential, a strong support structure, and a high-performance culture — this could be the right fit for you.

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, veteran status, or disability status. Candidates must be authorized to work in the U.S. Pre-employment background checks, driving record reviews, and drug screening may be required.

RV Industries

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