At Servco Toyota Kauai, we are committed to providing top notch service to our customers. Our Lube Technicians keep our customers’ vehicles running smooth by safely and quickly performing oil and tire changes.

Service Vehicles

Punch repair order (RO) through time clock. Review work order to determine work to be performed and parts needed. Obtain necessary parts & supplies. Prepare work area. Perform stated service (i.e. oil changes, visual inspections, tire related work, other services as needed.) Report additional repairs needed to the Asst. Service Mgr. Perform quality check of service performed (i.e. road test, visual inspection, etc. Perform lot attendant duties as needed when not tire/lube jobs are available. Maintain productivity without jeopardizing work quality No damage to vehicles or parts of vehicles Follow manufacturer’s repair procedures: shop manual, TSB, Campaigns, etc. Follow all policies and procedures when servicing or repairing vehicles to include: affixing campaign and LOF stickers, resetting maintenance and tire pressure lights. Daily maintenance of shop and personal equipment and supplies. Example: All technician tools, shop manuals and equipment are cleaned, secured and properly put away daily. Deplete all shop supplies before new ones are obtained for replacement. All warranty parts are tagged and turned into the Parts Department daily. Old parts are returned to the customer or disposed of properly No warranty charge backs for “Parts not turned in.” Assist other technicians as needed.

Training

a. Actively contribute to and participate in all technical training as assigned.

b. Maintain ASE, state & manufacturer’s certification and licensing requirements.

c. Attend safety training as required.

d. Review technical bulletins, publications and other resources available to improve skills and knowledge

e. Attend shop meetings as required.

Safety (concurrent with other duties)

a. Complete work according to applicable safety requirements/procedures.

b. Proper use and storage of tools and equipment.

c. Maintain a clean and orderly work area in accordance with TSM and company policies and procedures

d. Report unsafe conditions/hazards.

e. Report injuries.

Professional & performance Standards (Concurrent with other duties)

a. Maintain adequate tool inventory and complete and maintain tool inventory list

b. Ensure customer’s vehicles are returned clean.

c. Produce quality work that evidences pride in workmanship.

d. Maintain personal grooming, cleanliness & uniform standards.

e. Arrive at work, take breaks and leave work at times designated by management.

f. Show common courtesy and respect to all customers, employees, and others.

g. Achieve the production objectives set by management.

h. Use shop supplies and materials in a practical and economical manner.

i. Constructively & professionally communicate with dealership personnel to satisfy customer needs as required.

j. Abide by safety and house rules.

Customer Relations

a. Develops and exercises positive relationships with all others in the performance of the job.

b. Provide friendly courteous, competent and satisfying or better service to all customers.

c. Maintain customer satisfaction levels to meet expectation or above

Major Job Functions and Tasks

Servco Core Values -

a. Actively practices Servco’s Shared Values

Lead by example.

b. Acts with professionalism, integrity, honesty, and respect.

Miscellaneous Functions

a. Maintains good attendance

b. Work overtime when needed

c Is well groomed and dresses professionally in accordance with company dress standards. (e.g. neat & tidy appearance, shoes polished, etc.)

d Participates in special projects and committees

e Complies with all company policies, procedures, standards of conduct and house rules, and meets performance expectations.

f At minimum, maintains satisfactory performance and strives to exceed performance expectations. Responsible to improve job skills and job knowledge through reading and attending training

Other duties as assigned.

A.S. Degree in Auto Technology.

General automotive repair experience.

A.S. Degree in Auto Technology, ASE Certifications

Required Certifications, Licenses, Etc: Driver's License, 3 Passenger Vehicles

Preferred Certifications, Licenses, Etc: Front End, Brakes

PART 2 EXTERNAL JOB DESCRIPTION

At Servco, we are committed to providing top notch service to our customers. Our Lube & Tire Helpers keep our customers’ vehicles running smooth by safely and quickly performing oil and tire changes on our customers’ vehicles.

Responsibilities:

Perform oil changes, including draining and replacing oil and oil filter
Remove, replace, and/or repair tires and complete tire rotations
Visually inspect vehicle to determine if additional work is needed
Report any concerns or signs of potential vehicle problems to the Service Consultant
Safely dispose of all waste including oil, old filters, tires, etc.
Clean and maintain all shop related tools
Serve as a back-up Lot Attendant as needed

Requirements:

Valid driver’s license and strong driving record
Ability to safely operate manual and automatic transmission for a variety of vehicle sizes
Basic set of automotive repair tools
Strong attention to detail
Associate of Science Degree in Auto Technology and oil changing/tire work experience highly desirable

Advancement Opportunities:

A Lube & Tire Helper is paid a competitive hourly wage, with opportunities to advance into other positions such as Auto Technician roles. Note: In order to qualify for an Auto Technician position, an Associate’s Degree in Automotive Technology is required, so we recommend looking into this degree early on if this is the career path that you are interested in pursuing.

Auto Technician –Mechanic – Oil Changer

Benefits

We offer a comprehensive compensation and benefits package for full-time employees that includes:

Medical, dental, drug and vision insurance
Paid vacation, sick and holidays
Flexible spending plan
401k/profit sharing
Group life insurance
Long term care insurance
Temporary and Long-Term Disability insurance
Discounts on new and pre-owned vehicles and more
Educational assistance program
Wellness programs
Scholarship opportunity for children and spouses of team members

Please inquire for details regarding benefits for non full-time positions.

Why Servco?

We are proud to be named one of Hawaii’s Best Places to Work for the past 15 years. As Hawaii’s largest privately-owned business, established in 1919, we are committed to providing a fun and collaborative environment where team members feel valued and appreciated. Team members have ongoing opportunities for growth and advancement within the company. We also believe in the importance of giving back to our community through partnerships with nonprofit organizations and providing annual student scholarships.

Interested?

Visit www.servco.com/careers to apply online or email us at careers@servco.com.

Equal Opportunity Employer and Drug-Free Workplace

Pay Range: $18.81 - $21.11 per hour

Servco Pacific Inc.

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Lube & Tire Helper (Kauai)