Shearer Autobody | South Burlington, VT | Full-time

Shearer Autobody is seeking a Body Shop Assistant Manager to help support the daily operation of our busy collision repair facility.

This role combines customer service, administrative coordination, insurance communication, repair-order management, parts support, scheduling, and day-to-day shop operations. We are looking for someone who is organized, dependable, comfortable working in a fast-paced automotive environment, and able to keep customers, technicians, insurance companies, and vendors moving in the same direction.

Prior collision repair or automotive service experience is strongly preferred.

What You Will Do

Support the Body Shop Manager with the daily operation of the collision center
Greet customers and serve as a professional point of contact throughout the repair process
Answer incoming calls and respond to customer questions regarding repairs, scheduling, and vehicle status
Create and process repair orders from insurance and in-house estimates
Collect and verify customer, vehicle, and insurance information
Communicate with insurance companies regarding documentation, approvals, supplements, and payments
Schedule repairs and help coordinate shop workflow and vehicle delivery dates
Monitor repair progress and help keep customers informed throughout the process
Order parts and shop supplies as needed
Track parts, backorders, and other items that may affect repair timelines
Invoice completed repair orders and assist with payment processing
Coordinate vehicle pickups and deliveries between customers and Shearer locations
Maintain accurate records and completed repair documentation
Work closely with technicians, estimators, parts personnel, insurance representatives, and other dealership departments
Assist with other operational needs of the Body Shop as assigned

What We Are Looking For

Strong organizational and time-management skills
Excellent customer service and communication skills
Ability to manage multiple priorities in a busy environment
Strong attention to detail and follow-through
Comfortable communicating with customers, technicians, vendors, and insurance representatives
Proficiency with computers and the ability to learn dealership and collision-management systems
Valid driver's license with an acceptable driving record
High school diploma or equivalent

Preferred Experience

Automotive collision repair, body shop, dealership service, or related automotive experience
Experience working with insurance companies and collision repair documentation
Experience with repair orders, estimates, parts coordination, or shop scheduling
Previous supervisory, lead, or management experience is a plus

Compensation

$65,000 to $85,000 annually, depending on experience and qualifications.

Schedule

Monday through Friday
Full-time
In person
Consistent daytime schedule

Benefits

Medical insurance with HRA and HSA options
Dental insurance
Company-paid life insurance
Voluntary life, accident, and illness insurance options
Paid vacation and holidays
401(k) retirement savings program with company match
Employee vehicle discount program
Discounts on parts and service across our dealership group

Work Environment

This position includes time in both an office setting and on the shop floor. The collision repair environment may include exposure to noise, dust, paint, vehicle traffic, and other normal body shop conditions.

How to Apply

Apply through Indeed with your resume.

Shearer Autobody is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program

Ability to Commute:

South Burlington, VT (Required)

Ability to Relocate:

South Burlington, VT: Relocate before starting work (Required)

Work Location: In person

Shearer Automotive Group

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