South Texas Truck Centers, LLC. is seeking a Class 8 Truck Service Writer to assist in supervison of all aspects of a commercial truck repair shop. The Service Writer will be held accountable for effectively achieving and maintaining dealership goals concerning customer satisfaction, revenue, gross profit and department profit as provided in the dealerships marketing and business plan.

South Texas Truck Centers carries the Volvo and Mack heavy duty truck lines in Laredo and Pharr, TX and the Volvo heavy duty truck line in Corpus Christi.

We offer competitive wages and a full benefits package including medical, dental, life, disability insurance, 401(K), paid holidays, and paid vacation/personal time.

Job description:

Greet customers when they arrive at the service center
Consult with mechanics about necessary repairs and possible alternatives to expensive work
Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
Answer questions about service outcome (after consulting with mechanic if necessary)
Manage and oversee the service center’s workflow and scheduling
Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

Skills needed:

High school diploma/GED requiredExtensive knowledge of Trucking industry, but not required
Excellent communication and organizational skills
Ability to communicate equally well with mechanics, customers and senior management
Familiarity with R.O. Writer preferred, but not required

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

License/Certification:

Driver's License (Preferred)

Work Location: In person

South Texas Truck Centers LLC

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