Description:

Sullivan Tire, an employee-owned company, is currently seeking a Wholesale Customer Service Rep to join our team. This role supports sales efforts by providing customer service and order fulfillment to our internal and wholesale customers. The Wholesale Customer Service Rep works closely with management to increase profitability through improved efficiency and productivity. Adheres to internal controls, policies and procedures.

Major Responsibilities:

Provide customer service and support to our internal and wholesale customers via telephone
Provide customers with current product information, quotations and inventory to fulfill orders
Process accurately and efficiently orders for internal and wholesale customers for the purchase of tires, parts and service
Performs data entry and administrative tasks accurately and in a timely manner
Coordinates deliveries with shipping departments
Assumes additional responsibilities as requested

Requirements:

Education/Experience:

Minimum of a high school diploma with two years of customer service experience
Tire and automotive service industry experience preferred

Skills/Knowledge:

Excellent phone skills with the ability to offer highest quality of customer service
Customer Service attitude
Working knowledge of Microsoft Office (Excel/Word) and Inventory Management Database
Strong verbal communication skills
Conflict resolution skills
Multi-tasks
Detailed-oriented
Proven ability to work independently as well as part of a team

Benefits:

Health Insurance- including Medical, Vision, and Dental
Life and Disability Insurance
Paid Holidays, Personal Time, and Vacation Time
Discounted Services
Employee Owned! ESOP - Employee Stock Ownership Plan
Flexible Spending
401(k) with Company Match

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!

Sullivan Tire & Auto Service

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