About Us

We are a busy, family owned shop that has been serving Miami since 2010. Our reputation is built on honesty, accuracy, and clear communication. We are growing and now hiring a high performance Service Advisor who knows how to drive results without sacrificing integrity.

Who We Are Looking For

You must be someone who:

Thrives on meeting and exceeding goals
Loves KPIs and uses them as a scoreboard, not pressure
Understands ARO, close ratio, shop efficiency, and workflow
Communicates clearly with customers and technicians
Enjoys a fast paced environment and stays organized under pressure
Takes ownership and follows through
Wants growth, responsibility, and long term stability
Protects culture and leads by example

If you avoid accountability, dislike metrics, or want an easy clock in clock out job, this is not the place.

Daily Responsibilities

Greet customers and build trust immediately
Write accurate repair orders
Present digital inspections and estimates clearly
Communicate findings from technicians to customers
Manage parts, timelines, and workflow
Keep customers updated throughout the day
Track KPIs and work daily to improve them
Ensure every vehicle leaves fixed right and on time

Requirements

Minimum 2 years of Service Advisor experience
Strong automotive knowledge
Confident communicator
Able to multitask and stay organized
Tech friendly (DVI systems, texting platforms, shop software)
Valid driver license

What We Offer

Competitive pay with performance bonuses
A stable full time position in a growing shop
A positive, family oriented environment
Clear processes and training
Real opportunities for advancement

How to Apply

Apply through Indeed with your resume and a short message explaining why your experience and mindset make you a strong fit for our team and culture.

Job Type: Full-time

Pay: $60,000.00 - $150,000.00 per year

Benefits:

Employee discount
Paid time off
Professional development assistance

Application Question(s):

How many years of experience do you have as an automotive service advisor or writer?
Are you comfortable tracking and improving key performance indicators such as ARO, close ratio, car count flow, and shop efficiency?
What are your average monthly sales including parts and labor?
What's your average repair order and how many cars do you individually handle on average weekly?

License/Certification:

Driver's License (Required)

Work Location: In person

The Car Clinic Of Miami

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AUTOMOTIVE SERVICE ADVISOR