Job overview

We are seeking a results-oriented and proactive Sales Account Manager to join our TWG Sales Team. The ideal candidate will be responsible for providing our customers with best-in-class customer support acting as their trusted advisor.

We are looking to develop the best customer experience for our B2B clients and support their ability to make a wheel, tire or accessory sales. Be part of a winning team and help us build the TWG experience of tomorrow!

This position is 100% on-site and can be based in the following locations:

Houston, TX 77055
Ontario, CA 91764
Grand Prairie, TX 75051

Key responsibilities

Manage client relationships: Serve as the main point of contact for clients, ensuring their needs are met and addressing any issues that arise.
Technical Liaison: Be the technical expert to help your accounts make a wheel, tire or accessory sale by helping them find the best wheel for their customers desired style and fitment.
Maintain account records: Keep detailed records of client interactions, project progress, and account updates.
Identify growth opportunities: Spot opportunities for upselling or cross-selling services to existing clients, adding value to their accounts.
Collaborate with internal teams: Work with sales, marketing, and product teams to ensure that client expectations are met and deliverables are aligned with client goals.
Develop Key Accounts: Work with the Central Sales Team and newly formed Business Development Team to grow specific key customers.
Monitor performance and reporting: Track account performance metrics, report on key outcomes, and suggest areas for improvement.
Communication and Negotiation: Effectively communicate with customers at all levels, negotiate deals and resolve customer issues promptly.
Business Acumen: Have an understanding for profit margins as it relates to the TWG product portfolio and how to maximize standard margins for your book of business.
AR Collections: Work with customers to ensure they stay within their credit limit and support any accounts receivable collection activities.

Qualifications

Proven experience as an account manager or in a similar client-facing role.
Strong understanding of client relationship management, sales, and business development.
Excellent communication and organizational skills.
Ability to manage multiple client accounts and prioritize tasks.
3+ years of experience in account management, sales, or customer service.
Proficiency in CRM software (e.g., Salesforce, HubSpot).
A degree in business administration, marketing, or a related field is preferred.

Preferred Skills

Experience in the automotive aftermarket, specifically around wheels and tires is a plus
Familiarity with project management tools and processes
Familiarity with sales CRM tools
Strong negotiation and problem-solving abilities

Why Join TWG?

Be part of a dynamic company that values an enthusiast culture with innovation, growth, and collaboration at all levels
Opportunity to shape the future of the company and make a significant impact in the tire and wheel market
Competitive compensation package, including performance bonuses and benefits
Flexible work environment with opportunities for professional growth

Pay: Up to $55,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off

Application Question(s):

What CRM Software have you used in your current or previous roles?
How many years of experience do you have as an account manager or a similar client-facing role?
This position is 100% on-site. Which of the following locations are you willing to commute to daily: Houston, TX 77055, Ontario, CA 91764, or Grand Prairie, TX 75051?

Experience:

account management, sales, or customer service: 3 years (Required)
automotive aftermarket, specifically wheels and tires: 1 year (Preferred)

Work Location: In person

The Wheel Group

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