Tim Short Ford of LaFollette

1916 Jacksboro Pike,

LaFollette, TN 37766

https://www.timshortfordoflafollette.com/

*Please no calls or visits to the store without a scheduled interview*

Tim Short Ford of LaFollette is hiring a multifunctional, diverse, and highly professional for the following positions:

Automotive Internet Manager

Automotive Sales Appointment Setter (BDC)

Automotive Service Appointment Setter (BDC)

Internet Manager Overview
We are seeking a dynamic and results-driven Manager to lead our team and drive operational excellence with a knowledge of the automotive industry! The ideal candidate will possess strong leadership skills and a proven track record in managing teams effectively. This role requires a strategic thinker who can market products, negotiate with vendors, and enhance customer satisfaction while maintaining efficient inventory control.

Duties

Oversee daily operations and ensure the internet sales team meets performance goals.
Develop and implement strategies for market expansion and customer engagement.
Work warm leads and help turn into sales
Provide exceptional customer service by addressing inquiries and resolving issues promptly
Collaborate with team members to enhance retail sales strategies.
Foster a positive work environment that encourages teamwork and professional growth.

Requirements

Proven experience in a managerial role, preferably in an automotive or sales environment.
Call Center management or other BDC management -preferred
Strong negotiation skills with the ability to market products effectively.
Proficiency in outside sales techniques, with a focus on outbound sales strategies.
Multilingual abilities are a plus, enhancing communication with diverse customer bases.
Excellent customer service skills, demonstrating a commitment to client satisfaction.
Strong mathematical skills for analytical tasks related to budgeting and inventory management.
Ability to motivate and lead a team towards achieving common goals.
Must be at least 18yrs old, be able to pass a background check, and drug test.
Pay-$4,000.00 - $12,000.00 per month

Must have Monday-Saturday availability. Off on Sundays!

Sales BDC Responsibilities:

Top priority- answer phones and internet requests in a timely but professional manner to assist with vehicle information, prices, and availability.
Schedule appointments for potential customers to meet with sales team.
Maintain high customer satisfaction scores.
Follow up with sales leads.
Generate repeat sales by calling previous customers.

Qualifications:

Previous sales setting or call center or internet department experience– Preferred.
Basic computer skills with ability to type proficiently.
Friendly and outgoing personality
Professional attitude and appearance!
Excellent communication skills both verbally and written.
Stellar follow-up ability.
Ability to handle high call volume while providing superior service.
Strong attendance record, punctuality, and great work ethic!
Pay-Base (around $1,600) a month + commission! BDC monthly pay averages between $3,000-$5,000! If you have a must-win attitude, you will do great here!

Must have Monday-Saturday availability. Off on Sundays!

Service BDC Responsibilities:

Top priority- answer phones and internet requests in a timely but professional manner.
Schedule appointments for customers.
Maintain high customer satisfaction scores.
Follow up with service leads.
Generate repeat sales by calling previous customers.

Qualifications:

Previous appointment setting or call center or internet department experience– Preferred.
Basic computer skills with ability to type proficiently.
Friendly and outgoing personality
Professional attitude and appearance!
Excellent communication skills both verbally and written.
Stellar follow-up ability.
Ability to handle high call volume while providing superior service.
Strong attendance record, punctuality, and great work ethic!
Pay-Base (around $1,600) a month + commission! Service BDC monthly pay averages between $2,500-$4,000! If you have a must-win attitude, you will do great here!

Must have Monday-Friday availability. Off on Saturday & Sundays!

If you are passionate about leading teams, driving sales, and delivering exceptional service, we invite you to apply for this exciting opportunity as a Manager.

This position will provide a strong and competitive base salary each month with a competitive performance bonus based on your experience and ability.

Job Type: Full-time

Pay: $3,000.00 - $12,000.00 per month

Benefits:

Dental insurance
Health insurance

Experience:

Internet sales: 3 years (Preferred)
Call center management: 3 years (Preferred)

Work Location: In person

Tim Short Ford of LaFollette

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