You are a professional, customer‑focused Service Advisor who takes pride in delivering a smooth, positive experience for every guest. You thrive in a fast‑paced service environment, are highly organized, and enjoy being the key point of contact for customers from vehicle drop‑off through pick‑up. Clear communication, attention to detail, and strong follow‑through are at the core of how you work.

In this role, you’ll guide customers through their service and repair needs, ensure expectations are set accurately, and help create an efficient and welcoming service experience.

You’ll bring these skills to Tonkin Gresham Honda, a dealership with a growing Service Department that values professionalism, teamwork, and excellent customer care.

Why Join the Tonkin Family of Dealerships?

At Tonkin Gresham Honda, we know that great service starts with great people. As a member of our team, you’ll be part of a supportive, high-performing dealership that values integrity, communication, and teamwork.

Here’s what sets us apart:

Stability & Growth - Join a well-established dealership with a steady flow of customers and clear paths for career advancement
Competitive Benefits - We offer affordable health insurance, a strong 401(k) match, and paid time off starting on day one — benefits designed to support you both personally and professionally
Positive Work Culture - We foster a collaborative environment where team members are respected, supported, and empowered to succeed
Customer-Focused Approach - We are committed to providing every customer with a service experience that reflects professionalism, efficiency, and care

Service Advisor Job Responsibilities

Greet customers in a prompt and professional manner upon arrival
Accurately document customer concerns and recommend necessary services
Communicate effectively with technicians and parts staff to coordinate repairs
Provide timely updates to customers regarding the status of their vehicles
Review completed work with customers and ensure satisfaction before vehicle delivery
Help maintain service department goals and customer satisfaction standards

Service Advisor Compensation & Benefits

Pay range: $5000.00 to $8000.00, depending on experience

In addition to competitive pay, our benefits are designed to support you and your family…

Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles

Service Advisor Qualifications

Previous experience as a Service Advisor or in a customer-facing automotive role preferred
Strong communication and organizational skills
Ability to manage multiple tasks in a high-volume environment
Professional appearance and demeanor

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check, and a pre-employment drug screen.

Bring your skills and customer‑first mindset—Apply today and join our service team!

TGH

Tonkin Gresham Honda

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