Join Our Toyota Service Team

We are seeking an experienced Automotive Service Advisor to join our busy Toyota Service Department. The ideal candidate will have prior dealership experience, strong customer service skills, and the ability to thrive in a fast-paced, high-volume environment. Experience with Tekion DMS is a strong plus.

If you are organized, customer-focused, and knowledgeable about automotive service processes, we want to hear from you.

Responsibilities

Greet customers and provide a professional, positive service experience
Accurately document customer concerns and open repair orders
Recommend maintenance and repairs based on manufacturer guidelines
Communicate clearly with technicians and customers throughout the repair process
Provide accurate estimates and obtain proper authorizations
Monitor workflow to ensure timely completion of vehicles
Handle warranty documentation and manufacturer compliance
Maintain high CSI (Customer Satisfaction Index) scores

Qualifications

Minimum 2+ years experience as an Automotive Service Advisor (dealership experience preferred)
Experience in a Toyota dealership strongly preferred
Strong knowledge of automotive maintenance and repair processes
Proven ability to meet sales and performance goals
Excellent communication and organizational skills
Ability to work in a high-volume environment
Valid driver’s license with clean driving record
Experience with Tekion is a plus

What We Offer

Competitive compensation plan (base + bonus)
Opportunity for advancement within the dealership
Supportive team environment
Paid time off and benefits package (if applicable)
Ongoing manufacturer training

If you are an experienced Service Advisor looking to grow your career in a professional Toyota service environment, apply today with your resume.

Pay: $100,000.00 - $200,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

TOYOTA OF LAKE CITY

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