Service Advisor – Toyota of Plano

We are now interviewing candidates for Service Advisor. If you are experienced in any customer service industry and are looking to find a great career, look no further. Dealership experience is not necessary. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Our average service advisor made $96000 in 2024.

Job Responsibilities

Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits

Medical
Dental
Vision
Retirement Plan Available
Basic Life Insurance
Accident & Critical Illness Insurance
Paid Training
Short Term Disability
Employee Purchase Program

About Us

Toyota of Plano is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.

Apply today!

Toyota of Plano

Latest Jobs

Service Advisor - Toyota of Plano