Job Summary: The Sales Manager is responsible for leading and supervising the sales team to achieve dealership sales goals, maintain high levels of customer satisfaction, and ensure smooth daily operations. This role involves strategic planning, team development, performance monitoring, and active participation in the sales process.

Key Responsibilities

Lead, coach, and motivate the sales team to meet and exceed sales targets
Manage daily sales activities, including floor coverage, lead distribution, and follow-ups
Monitor individual and team performance, providing ongoing training and feedback
Ensure exceptional customer service throughout the entire sales process
Assist sales staff in closing deals and handling complex customer situations
Maintain strong relationships with customers to encourage repeat and referral business
Coordinate with finance, service, and inventory departments to ensure seamless operations
Enforce dealership policies, procedures, and compliance standards

Qualifications

Proven experience in automotive sales, with prior leadership or management experience preferred (Toyota experience preferred)
Strong leadership, communication, and interpersonal skills
Results-driven with a track record of achieving sales goals
Excellent customer service and conflict resolution abilities
Ability to work in a fast-paced, high-pressure environment
Proficiency in CRM systems and sales reporting tools
Valid driver’s license, sales license and clean driving record

Preferred Skills

Strong negotiation and closing skills
Ability to analyze data and make strategic decisions
Experience with inventory management and merchandising
High level of professionalism and integrity

Work Environment

Based at a dealership with extended hours, including evenings and weekends and Holidays
Fast-paced, performance-driven environment with sales targets and deadlines

Toyota Of Redlands

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