SUMMARY

TRUE Automotive Group is seeking an Automotive General Manager who has experience managing workflow, and sales. With a proven track record of high performance. The General Manager position is responsible for obtaining revenue and expense budgets, driving operational excellence, and developing sales/service staff through training compliance, modeling core values, and hands-on leadership at the location level. The position is a mixed management position that directly supervises Sales Advisors and Technician personnel. In addition, the General manager/Advisor is responsible to contribute a minimum of 20% location sales by personally writing service tickets and following up on unsold tickets. The General Manager/Advisor is required to ensure the execution of the TRUE Automotive Code of Conduct, Operations, and Team Development objectives.

Join our team as a General Manager, where you'll lead by example, inspire high-performing teams, and ensure operational excellence. Whether overseeing a small, mid-size, or large store, your leadership will be the foundation of success.

Enjoy a competitive salary, no late nights or weekends, and the opportunity to lead a team in a dynamic and rewarding environment. Apply now to take the driver’s seat and lead our store to success!

What You’ll Do

Lead the Team: Manage 15-20 team members based on store size, driving employee performance and development.
Oversee Workflow: Proactively manage the workflow board, prioritize tasks, and resolve roadblocks to maintain efficiency.
Drive Sales: Engage in service advising, ensuring customer needs are met and sales targets are consistently achieved.
Deliver Exceptional Customer Service: Hold the team accountable for efficient, honest, and respectful communication while handling escalated complaints and coaching for performance.
Financial Management: Maintain profitability by controlling expenses, improving efficiency, and balancing quality and cost.
Embrace Technology: Use tools like TekMetric, POS systems, and financing platforms to streamline operations, manage metrics, and support the team.

Qualifications

5+ years of automotive management experience with a track record of driving financial performance.
Skilled in basic computer programs (Word, Excel, POS) with the ability to learn new systems.
Clear communication skills in English, both verbal and written.
Valid U.S. driver’s license and insurability under the store's policy.
Proven leadership and experience managing teams of various sizes.
A strong focus on customer relations, sales, and operational excellence.
Expertise in using technology to enhance efficiency and workflows.
Physical capability for lifting over 50 pounds and standing for extended periods, up to 8 hours.

Job Type: Full-time

Pay: $100,000.00 - $160,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance

Experience:

Automotive Management: 5 years (Required)

Work Location: In person

TRUE Automotive

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