About Us:

Wally’s Nissan of Hazleton is a growing, high-energy dealership committed to delivering an exceptional customer experience. We’re seeking a motivated, results-driven BDC Manager to lead our Business Development Center. If you're a phone-savvy superstar who thrives in a fast-paced environment and wants a long-term opportunity to grow — we want to hear from you.

What You’ll Do:

Lead and manage the BDC team to drive inbound/outbound call performance
Handle customer internet leads, inbound calls, and follow-ups to set quality appointments
Build scripts, templates, and workflows to maximize contact and conversion rates
Maintain CRM accuracy and follow-up processes
Work closely with the sales team to ensure a seamless customer handoff
Track KPIs, report on appointment show rate, and continuously improve performance
Bring energy, positivity, and accountability to the department every day

What We’re Looking For:

Prior BDC or Call Center Management experience (Automotive preferred)
A natural on the phones — confident, clear, and persuasive
Excellent follow-up skills and CRM discipline
Strong leadership and coaching ability
Someone looking for a long-term role to grow and build a career
Tech-savvy, organized, and hungry to win

Why Join Wally’s Nissan of Hazleton?

Supportive ownership and leadership that values innovation and people
Opportunity to build your own team and process
Competitive pay plan with bonus potential
A dealership with serious growth potential and a high-volume opportunity
Make this your home — we're looking for long-term leaders

Apply Today. Build Something Bigger.

If you’ve got the voice, the drive, and the mindset to lead — let’s talk. Apply now and start your next chapter at Wally’s Nissan of Hazleton.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

Dental insurance
Health insurance

Schedule:

Monday to Friday
Weekends as needed

Supplemental Pay:

Bonus opportunities
Commission pay
Monthly bonus
Weekly bonus

Work Location: In person

Wally's Nissan of Hazleton

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