WE HAVE A GREAT OPPORTUNITY IN OUR WHARTON CHEVY & GMC! RAM COUNTRY WHARTON!!

SERVICE ADVISOR FOR TWO GREAT MANUFACTURES!

The Khoury Group is actively seeking qualified individuals for Service Advisor positions in our WHARTON CHEVY AND GMC, Texas. We currently serve our communities through Toyota, Hyundai, Chevy/Buick/GMC, and 3 Dodge/C/J/R stores as well as 2 pre-owned centers. We are an organization committed to being the best at every aspect of our business and dedicated to the principles of honesty, integrity, dependability and ethical behavior. If you would like to be part of a company that is aggressively growing in the Automotive market then your opportunity is here! Previous experience is preferred but not mandatory. When you are ready to take the next step in your career assisting customers with their vehicle service needs contact us immediately.

Position Description
Daily operations leading our team and managing the workload for our Service department. We are seeking a friendly, outgoing professional with high level experience on customer engagement and satisfaction these two have been critical to the success of our dealership so we need someone who has excellent management and training skills. If you love working in a dynamic, fast-paced environment, we’re excited to discuss this position with you.

Responsibilities:

-Demonstrate a “servant’s heart” by creating unique and personalized experiences
-Professional follow-up with current and future customers
-Represent TKG in a professional and caring manner inside and outside of the workplace
-Manage, organize and track all customer service concerns
-Communicate service needs to the customer based upon the technician’s diagnosis
-Create a continuous working knowledge on all manufacturer vehicles and updates
-Achievement of critical service goals and customer satisfaction goal

Required Competencies * Mechanical knowledge

Ability to estimate a mechanical repair
Ability to do a detailed analysis and estimate.
Contact customers to fill service schedule
Financial responsibility of department expenses
Communicating with customers and vendors for repairs, authorizations and purchase orders
Customer service oriented
Teamwork
Record keeping, research and documentation skills
Resolve customer discrepancies
Fast paced environment combined with high customer expectations
Understand and enforce warranty policy
Excellent organizational skills
CDK, DMS knowledge preferred.

Job Type: Full-time

Pay: $33,986.63 - $94,020.90 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Shift:

10 hour shift

Experience:

Automotive service: 2 years (Required)

Language:

Bilingual (Preferred)

License/Certification:

Driver's License (Required)

Ability to Commute:

Wharton, TX 77488 (Required)

Ability to Relocate:

Wharton, TX 77488: Relocate before starting work (Required)

Work Location: In person

Wharton Chevy & Ram

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