Job Summary

We are seeking a dynamic and experienced Heavy Truck Service Manager to lead our service department dedicated to heavy-duty vehicles and equipment. In this role, you will oversee all aspects of maintenance, repair, and diagnostics for a diverse fleet of trucks, industrial machinery, and farm equipment. Your leadership will ensure that our service operations run smoothly, efficiently, and safely, while maintaining exceptional customer satisfaction. This position offers an exciting opportunity to apply your mechanical expertise and management skills in a fast-paced environment committed to excellence.

Responsibilities

Lead and supervise the service team, including technicians specializing in heavy truck repair, diesel mechanics, and equipment maintenance.
Oversee the diagnosis and repair of complex mechanical systems such as transmissions, hydraulics, air brake systems, suspension components, and electrical systems.
Coordinate the scheduling of repairs and maintenance for fleet vehicles including tractor-trailers, excavators, cranes, forklifts, and other industrial equipment.
Ensure adherence to safety protocols and industry standards during all repair activities; conduct regular safety audits.
Review schematics and technical manuals to guide troubleshooting processes; utilize diagnostic tools for automotive electrical system repair and engine diagnostics.
Manage inventory levels for parts such as shocks & struts, tires, filters, and other essential components; order supplies as needed.
Maintain detailed service records, work orders, and inspection reports to ensure compliance with regulatory requirements.
Foster excellent customer service by communicating effectively with clients regarding repairs, timelines, and maintenance recommendations.

Requirements

Proven experience in dealership or heavy equipment service management with a strong background in heavy truck repair or industrial machinery.
Extensive knowledge of mechanical systems including transmissions, hydraulics, HVAC systems, suspension components, and diesel engines.
Hands-on experience with fabrication techniques, welding, equipment assembly, and use of power tools.
Ability to interpret schematics and technical manuals; proficient in automotive diagnostics and electrical system repair.
Skilled in heavy equipment operation such as excavators, cranes, forklifts, and farm machinery.
Strong leadership skills with the ability to manage a team of technicians effectively; excellent organizational skills.
Valid certifications or training related to heavy truck mechanics or diesel engine repair are highly desirable.
Physical ability to perform heavy lifting and work in various environmental conditions; commitment to safety standards.

Join us as we drive excellence in heavy vehicle maintenance! Bring your expertise in automotive repair—covering everything from tire service to complex hydraulic systems—and lead our team toward success. We value energetic leaders who are passionate about delivering top-tier service while fostering a safe and collaborative work environment. Apply today if you’re ready to make an impact in the heavy truck industry!

Pay: $19.00 - $35.00 per hour

Benefits:

401(k)
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Whited Truck Center

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HEAVY TRUCK SERVICE MANAGER