Zimmerman Truck Repairs, Inc. is currently in search of a highly motivated Service Writer to join our team. You will be an integral part of the day-to-day operations as we provide best-in-class service to the Zimmerman Truck Lines fleet and all of our outside customers.

Responsibilities:

Ensure that customers and drivers are greeted with enthusiasm and professionalism.
Prepare detailed repair order write-ups.
Assist in preparing repair estimates.
Open, review, and close repair orders.
Prepare invoices.
Schedule appointments.
Update customers with the status of their repairs.
Assist with customer inquiries.
Prepare warranty claims.
Work closely with the GM of Maintenance and Foremen to maintain an efficient flow of work through our facility.

Qualifications:

Must be a well-organized self-starter.
Excellent communication skills (phone, email, text, etc.) and customer service skills.
Strong computer skills are a must.
Minimum 1 year of Service Writing experience or experience in a relatable field such as Diesel or Automotive Technician.
Must possess a valid PA driver's license and be able to meet company auto insurability standards.

Benefits:

Salary is based on experience, and there are additional bonus opportunities. We offer a comprehensive benefits package including health, dental, and vision insurance, 401k with company match. Paid holidays, sick days and personal time off. We also offer short and long-term disability insurance, at an additional cost.

Qualified applicants should send their resume and cover letter to jobs@ztlinc.com.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Zimmerman Truck Repairs, Inc.

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Service Writer