Job Summary
White Family Companies is looking for an experienced Automotive General Manager to lead our Honda Franchise in Hopkinsville, Ky. We are committed to delivering exceptional service, operational excellence, and strong financial performance. We are seeking an experienced and results-driven General Manager to lead our team and oversee daily operations. This role requires a strategic thinker with strong communication skills and a proven track record in automotive sales management.
Responsibilities of this position include:
1. Operational Leadership
- Oversee daily dealership operations (sales, service, parts, finance & insurance).
- Develop and implement strategic plans to achieve revenue and profitability targets.
- Monitor KPIs such as gross profit, inventory turnover, CSI (Customer Satisfaction Index), and expense control.
- Ensure compliance with manufacturer requirements and local/state regulations.
2. Sales & Revenue Growth
- Lead vehicle sales strategy (new & used vehicles).
- Monitor pricing, inventory mix, and market trends.
- Collaborate with Sales Managers and F&I Managers to maximize gross margins.
- Approve major deals and oversee high-level negotiations when needed.
3. Financial Management
- Analyze financial statements and operating reports.
- Control expenses and improve cost efficiency.
- Manage budgets and forecasts.
- Work closely with the Controller or CFO on financial planning.
4. Customer Experience
- Ensure exceptional customer service across departments.
- Review customer satisfaction scores and address escalated complaints.
- Build long-term customer loyalty programs.
5. Team Leadership & HR
- Recruit, train, and develop department managers.
- Set performance goals and conduct evaluations.
- Foster a high-performance, ethical, and customer-focused culture.
- Ensure compliance with HR policies and employment laws.
6. Marketing & Community Engagement
- Oversee marketing initiatives (digital, traditional, promotions).
- Analyze ROI on advertising campaigns.
- Represent the dealership in community and industry events.
- Develop and implement strategic plans to achieve revenue and profitability targets.
- Monitor KPIs such as gross profit, inventory turnover, CSI (Customer Satisfaction Index), and expense control.
- Ensure compliance with manufacturer requirements and local/state regulations.
Qualifications
- Bachelor’s degree in Business, Automotive Management, or related field (preferred).
- 5–10+ years of automotive dealership management experience.
- Proven track record of meeting or exceeding sales and profit targets.
- Strong financial acumen and leadership skills.
- Excellent communication and negotiation abilities.
We offer paid vacation and paid holidays, medical and dental insurance, discount on parts and repair work, and 401k matching.
clients.
Job Type: Full-time
Pay: $150,000.00 - $235,000.00 per year
Benefits:
- 401(k)
- 401(k) 4% Match
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience:
- Automotive Dealership Management: 5 years (Required)
Work Location: In person
