Customer Service Representative

Goodson Automotive Tools & Supplies • Full-time • Winona, MN, US • $17 / hour • 50m ago

Become a part of an industry leading company!
Goodson Tools & Supplies Customer-focused expert in automotive tooling and machine shop supplies, specializing in building long-term partnerships through technical precision and dedicated support. Eager to contribute to a 75-year tradition of excellence by providing innovative solutions for worldwide machine shop operations.

Dedicated and self-motivated Customer Service Professional with a focus on domestic and international distribution. Proven expertise in managing high-volume order entry, payment processing, and online store fulfillment with meticulous attention to detail. Committed to providing timely issue resolution and supporting team goals in a fast-paced environment

Qualifications

Methodical Customer Service Professional with a focus on end-to-end order processing, from high-volume data entry to international shipping documentation. Skilled at maintaining systematic records to ensure 100% accuracy in invoicing and payment processing.

Expert at resolving complex customer concerns through active listening and emotional intelligence, maintaining professional composure while ensuring a positive outcome for both the client and the company

Managing & shifting priorities with high-volume workloads

Meticulous in managing multiple concurrent deadlines through proactive scheduling and task prioritization

Proficiency with Microsoft outlook (Email)

Excellent grammar and spelling

GOODSON is engaged in the manufacture and distribution of tools and supplies for engine builders, coated abrasive belts and discs and the sizing and reshaping of abrasive grinding wheels for industry.

This is a full time position, 8:00-5:00 pm

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Education:

High school or equivalent (Preferred)

Work Location: In person

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