Automotive Service Manager

Stranik Automotive Group • Full-time • Saint Cloud, Minnesota, United States • $60k - $80k / year • 3m ago

Job Summary
We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers, providing exceptional service and ensuring that their automotive needs are met efficiently. This role requires strong communication skills, mechanical knowledge, and a passion for the automotive industry. The Automotive Service Advisor will play a crucial role in facilitating service appointments, advising customers on necessary repairs, and coordinating with service technicians to ensure high-quality service delivery.

Responsibilities

Greet customers and assess their automotive service needs.
Schedule service appointments and manage the workflow of the service department.
Communicate effectively with customers regarding vehicle issues and repair options.
Prepare detailed service estimates and invoices for customers.
Collaborate with service technicians to ensure accurate diagnosis and timely repairs.
Maintain customer records and follow up on outstanding services or recalls.
Provide information on automotive sales, including parts and accessories.
Stay updated on industry trends, new technologies, and best practices in auto service management.

Skills

Strong mechanical knowledge with experience in diesel engine repair preferred.
Familiarity with automotive sales processes and tire service operations.
Excellent communication skills for effective customer interaction.
Proficiency in service writing to document customer requests accurately.
Experience as a service technician or mechanic is a plus.
Ability to suspend and transmit information clearly between customers and technicians.
Strong organizational skills to manage multiple tasks efficiently.

Join our team as an Automotive Service Advisor where your expertise will help us deliver outstanding customer experiences while driving your career forward in the automotive industry.

Text or call Steve at 612-369-7626.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits: