Operations & Service Manager –Tire & Fleet Operations
South Sound, Washington State
$100,000 – $125,000 Base + Performance Bonus
Full-Time | DOT and Non-DOT operations
A well-established tire and automotive service organization is recruiting for an Operations & Service Manager to lead commercial fleet and tire operations in the South Puget Sound market. This leadership role oversees store operations, mobile service fleet management, technician supervision, DOT compliance, dispatch, and commercial sales growth.
The Operations, Fleet, & Service Manager is responsible for the daily management of a commercial tire store and mobile fleet service operation. This role supervises 8–10 commercial tire technicians, manages dispatch and scheduling, oversees 24/7 roadside service operations, and drives profitability, labor efficiency, and customer retention.
The Basics:
· Manage daily operations, tire, and fleet service
· Supervise, recruit, train, and retain 8–10 technicians
· Oversee dispatch, scheduling, and mobile service fleet utilization
· Ensure full DOT compliance and safety protocol enforcement
· Drive commercial growth in partnership with sales and operational leadership
· Manage P&L performance, budgeting, labor costs, and profitability targets
· Oversee 24/7 roadside assistance and on-call technician scheduling
· Maintain fleet vehicles including safety, maintenance, and readiness
· Build relationships with local businesses, unions, municipalities, and fleet accounts
· Ensure high customer service standards for all customers
Your Background:
· 5+ years of management experience in tire, fleet service, automotive repair, or mechanical operations
· Experience managing field technicians and shop teams in a commercial environment
· Strong understanding of DOT regulations and safety-sensitive operations
· Proven experience managing financial performance, KPIs, and budget accountability
· Experience with dispatch systems and fleet management
· Valid driver’s license required
The Fine Print:
· Ability to lift 40 lbs.
· Regular standing, walking, kneeling, crouching, and working outdoors
· Exposure to weather, moving mechanical parts, vibration, fumes, and elevated noise levels
· Successful completion of background check and pre-employment drug screening required
This position is classified as DOT safety-sensitive.
The Compensation:
· Competitive base salary: $100,000 – $125,000 (DOE)
· Performance-based bonus program
· Medical, Dental, and Vision insurance
· 401(k) with company match
· Company-paid Life and AD&D insurance
· Paid Time Off and holidays
· Paid training and industry certifications
· Career advancement opportunity within a growing commercial tire organization
All applications and inquiries will be handled with strict confidentiality.
Job Type: Full-time
Pay: $100,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Company truck
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Fuel card
- Health insurance
- Life insurance
- Paid jury duty
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Referral program
- Relocation assistance
- Retirement plan
- Safety equipment provided
- Store discount
- Tools provided
- Uniform allowance
- Vision insurance
- Wellness program
People with a criminal record are encouraged to apply
Application Question(s):
- Have you managed a 24/7 commercial service or fleet operation before?
- Have you been responsible for P&L or budget accountability?
- Have you worked in a DOT-regulated or safety-sensitive environment?
- Are you comfortable overseeing on-call and roadside service teams?
- How do you handle a senior technician who resists safety compliance or procedures?
- If you stepped into this role tomorrow, what would you evaluate in your first 30 days?
Work Location: In person
