Service Manager

Northland Auto Center • Full-time • Webster, SD, US • $25 - $40 / hour • 2m ago

Overview:
We are seeking a highly skilled and motivated Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring exceptional customer service. If you have a strong background in automotive repair and maintenance, excellent leadership skills, and a passion for delivering top-notch service, we want to hear from you.

Responsibilities:
- Manage and oversee the service department, including technicians and support staff
- Provide guidance and training to service department employees
- Ensure efficient workflow and productivity within the department
- Schedule and assign work orders to technicians
- Monitor progress of repairs and ensure timely completion
- Address customer inquiries and concerns in a professional manner
- Conduct quality control inspections to ensure work meets industry standards
- Maintain accurate records of repairs, maintenance, and customer interactions
- Collaborate with other departments to ensure smooth operations
- Stay up-to-date with industry trends and advancements in automotive technology

Requirements:
- High school diploma or equivalent; additional certification or degree in automotive technology is a plus
- Experience as a Service Manager or similar role in an automotive dealership or repair shop
- Strong knowledge of vehicle maintenance, repairs, and diagnostics
- Excellent leadership and communication skills
- Ability to effectively manage a team and prioritize tasks
- Proficient in ordering parts online & over the phone
- Familiarity with air brake systems, shocks/struts, oil changes, suspensions, alignments, and automotive diagnostics is preferred

We offer competitive wages based on experience.

If you are ready to take on this challenging yet rewarding role as a Service Manager, please submit your resume for consideration.

Job Type: Full-time

Pay: $25.75 - $40.00 per hour

Benefits:

Life insurance

Shift:

8 hour shift

Work Days:

Monday to Friday

Work Location: In person

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