Marine Parts Manager

Valhalla Yacht Sales - North • Full-time • New Gretna, New Jersey, United States • $58.77k - $88.63k / year • 3m ago

Company Overview

Valhalla Yacht Sales (VYS) is a full‑service marine dealership and brokerage specializing in the sale of new and pre‑owned premium powerboats, with a particular focus on high‑performance offshore brands. The company operates as a wholly owned subsidiary of the Viking Yacht Company and is part of the larger Viking Marine Group, one of the most vertically integrated organizations in the recreational marine industry.

Position Summary

The Parts Manager is responsible for overseeing the day‑to‑day operations of the Parts Department, including inventory management, purchasing, receiving, sales support, and warranty return processing. This role supports Viking Yachting Center (VYC) maintenance operations, VYSN service departments, and retail customers, ensuring timely and accurate parts availability across all channels.

This position supports multiple dealer brands, including Viking, Valhalla, Contender, Sportsman, Phenom, Monterey, Yamaha Outboards, and Mercury Marine. Strong experience within a boat dealership or marine service environment, particularly with Mercury and Yamaha parts systems, is critical for success.

Key responsibilities include maintaining inventory accuracy, supporting service technicians, assisting walk‑in and retail customers, processing warranty claims, and coordinating closely with off‑site Viking New Jersey (VNJ) and Valhalla Boatworks (VBW) Parts Warehouse Managers. Familiarity with Lightspeed inventory management software is strongly preferred, as this role will play a key part in the upcoming system transition.

Job Responsibilities, Skills and Qualifications

Inventory Management

Order, receive, stock, and restock marine parts and accessories
Maintain accurate inventory counts through regular cycle counts and audits
Monitor stock levels and maintain appropriate safety stock for service operations and customer demand

Parts Support

Assist service technicians and walk-in customers in identifying required parts for repairs, maintenance, and warranty work
Provide accurate parts information for internal departments and retail customers
Purchasing and Vendor Coordination
Source out-of-stock parts through manufacturers and vendors
Coordinate special orders, shipping, receiving, and vendor returns

Warranty and Returns

Process manufacturer warranty claims and warranty parts returns
Maintain proper documentation for warranty reimbursement and claim tracking

Sales and Quoting

Prepare parts quotes and cost estimates for service, repairs, and customer requests
Support department profitability through proper pricing and purchasing practices
Records and Systems Management
Maintain accurate records for inventory transactions, warranty claims, returns, and purchase orders
Utilize dealership inventory systems such as Lightspeed, Stylin, or similar parts management software

Qualifications

3+ years of parts department experience in marine, automotive, heavy equipment, or dealership operations preferred
Previous supervisory or management experience preferred
Boat dealership experience strongly preferred
Knowledge of Mercury and Yamaha parts systems strongly preferred
Experience with Lightspeed inventory software strongly preferred
Strong organizational and problem-solving skills
Ability to manage multiple priorities in a fast-paced service environment
Strong communication and customer service skills
Valid driver’s license required

Drug & Alcohol

Valhalla Yacht Sales is a drug-free workplace. All employees must comply with local and federal laws regarding substance use. Pre-employment and random drug testing may be required.

Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change or be assigned as operational needs require.

Valhalla Yacht Sales is an EOE, M/F, ADA Employer.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Parts Department: 3 years (Required)
Management: 3 years (Required)
Mercury and Yamaha Parts System: 1 year (Preferred)
Records Systems Management: 3 years (Required)
Sales & Quoting: 3 years (Required)
Warranty & Returns: 3 years (Required)
Purchasing & Vendor Coordination: 3 years (Required)
Inventory Management: 3 years (Required)
Marine/Automotive/Heavy Equipment/ or Dealership operations: 3 years (Preferred)

Work Location: In person