Automotive Service Advisor

Barnes Crossing Kia • Full-time • Saltillo, MS, US • $34.11k - $94.88k / year • 4d ago

From technician to customer, do you have what it takes to be our communication expert as our next automotive service advisor?
Barnes Crossing Kia is looking for skilled service writers to join their team!

We offer competitive pay, great benefits, and a wonderful staff of professionals who support the store efforts of success!

We are seeking skilled communicators who have the ability to connect with people and help them with whatever service they may need. Automotive experience is a must in this role, as you will be navigating conversations with both customers and technicians to find the best solution for whatever situation you are presented with!

Barnes Crossing Perks:

Medical, Dental and Vision (Benefits start the first of the month after 30 days of hire date
401(k) Retirement Plan with percentage Employer match
Vehicle Purchase Discounts

Responsibilities:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.

Communicate additional repair and service needs to the customer based on vehicle inspection.

Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.

Barnes Crossing Auto Stores is an equal opportunity employer. Must be over the age of 18 years old to be considered. Must have valid driver's license and eligible to work in the United States.

Job Type: Full-time

Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Accrued Holidays
Retirement plan
Vision insurance

Experience:
Dealership: 1 year (Preferred)

Job Type: Full-time

Pay: $34,105.76 - $94,883.09 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
8 hour shift

Work Days:

Weekend availability

License/Certification:

Driver's License (Required)

Work Location: In person

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