```Duties```
- Manage and oversee the daily operations of the service department
- Ensure efficient and timely completion of automotive service and repairs
- Provide exceptional customer service and address customer inquiries and concerns
- Schedule and assign work to service technicians and mechanics
- Monitor technician productivity and quality of work
- Maintain accurate records of service orders, invoices, and customer information
- Collaborate with other departments to ensure smooth workflow and customer satisfaction
- Stay updated on industry trends, new technologies, and automotive advancements
```Skills```
- Strong knowledge of automotive service and repair processes
- Excellent communication and interpersonal skills
- Ability to transmit technical information to non-technical individuals
- Proficient in service writing and documentation
- Solid understanding of automotive sales principles
- Familiarity with diesel engine repair and maintenance
- Mechanical knowledge and troubleshooting skills
- Exceptional customer service skills
- Experience in auto service management is a plus
- Proficiency in automotive diagnostics tools and software
This position requires a candidate who is highly organized, detail-oriented, and able to multitask effectively. The ideal candidate should have a passion for the automotive industry and a commitment to delivering top-notch customer service. If you have the necessary skills and experience, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Shift:
Work Days:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Berlin, WI 54923 (Required)
Work Location: In person