NOW HIRING: SERVICE DIRECTOR
Holm Automotive Center – Abilene, Kansas
Chevrolet Dealership | Fixed Operations Leadership
Compensation: $100,000 - $175,000.
Holm Automotive Center is seeking an experienced, hands‑on Service Director to lead our Chevrolet Fixed Ops Department. This is a key leadership role for a proven fixed‑operations professional who knows how to build teams, drive results, and deliver an outstanding customer experience.
About the Role
The Service Director is responsible for the overall performance, profitability, and leadership of the Service Department. This includes hiring, people development, shop operations, CSI, GM compliance, and financial results. This position works closely with ownership, Parts, and Sales leadership.
What You’ll Do
- Lead and develop, Advisors, Technicians, and support staff
- Drive shop efficiency, productivity, and repair quality
- Improve CSI, customer retention, and service reputation
- Manage service financial performance, ELR, and labor sales
- Ensure full compliance with GM/Chevrolet warranty and service standards
- Oversee recalls, campaigns, and warranty performance
- Create accountability, process discipline, and a positive service culture
What We’re Looking For
- 5+ years of dealership service leadership experience (GM preferred)
- Strong knowledge of Chevrolet / GM service operations and warranty P&P
- Proven ability to lead people and improve fixed-ops results
- Financial and operational discipline
- Strong communication and customer‑handling skills.
- Hands‑on leadership style — present, engaged, and accountable
- Committed to meaningful and professional relationship with staff and our clients.
Why Holm Automotive Center
- Serving central Kansas for over 40 years with a strong, loyal, and repeat customer base.
- Emphasis on doing things the right way — people, process, and performance
- Competitive compensation based on experience and results
- Opportunity to make a real impact, not just manage day‑to‑day
- Currently over 200 % compliant with GM STS
- Fully equipped and maintained equipment and GM Special tools
- Solid tech staff with two GM World Class Technicians.
- Great area to live and raise a family with plenty of recreational opportunities. Abilene offers an affordable lifestyle with easy access to I-70 and the amenities of Salina just 30 minutes away.
- Relocation assistance available for the right candidate.
How to Apply
Apply directly through Indeed. Please include a resume and a brief introduction outlining your service leadership experience. All inquiries will be handled confidentially.
Pay: $100,000.00 - $175,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Application Question(s):
- How many years of GM/Chevrolet dealership experience do you have? None / 1-2 years / 3-5 years / 5+ years
- What is the largest service department you have managed in terms of technician headcount? 1-5 / 6-10 / 11-15 / 15+
- What is your experience level with GM warranty and Policy & Procedure? None / Basic / Proficient / Expert
- Which KPIs do you track most closely?
Experience:
- franchise dealership service management: 2 years (Required)
Work Location: In person
