Service Advisor

Mitchell Subaru • Full-time • Canton, Connecticut, United States • 4d ago

Mitchell Subaru located in Canton, CT has a dedicated ownership time with over 50 years of combined service. Their commitment has proven itself time and time again, especially in the area of new business start-ups. Their combined skills have allowed our business to show stable, charted growth.

The average length of service in our company is 9.5 years! We are a company that is committed to our employees and their families.

Furthermore, we promise that we'll be there for our customers for as long as they own their vehicle. Their satisfaction isn't "total" unless it lasts for the life of the car.

What We Offer

Medical, Dental & Vision Insurance
Basic Life Insurance
401k
Accident and Critical Illness Insurance

Responsibilities

Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers

Qualifications