Service Advisor

Paramount Placement • Full-time • Kingston, MA, US • $80k - $130k / year • 18h ago

We are looking for multiple Service Advisor to join our team in Kingston, MA. ASAP!

Positions are filling up fast, apply today before you miss this great opportunity in today’s tight market!

Service Advisor Requirements:

2-4+ Years of related experience and/or training; or equivalent combination of education and experience required
Valid Driver's License and clean driving record required
Automotive Service Excellence (ASE) Certification preferred
Basic computer skills, including email communication, data entry, and use of common office applications required
Ability to write routine reports and correspondence required

Position Offers:

Service Advisor Responsibilities:

Greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders
Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer
If a vehicle requires additional repairs not covered in the original order, estimate the additional cost and contacts the customer for permission to do the work
Advise customers on other available services and effectively communicate to the customer the timeline of repair and maintenance
Document repair and maintenance changes on repair order in the approved manner
Resolve customer complaints and questions
Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele

Please be on the lookout for a (774) area code calling you. We recruit remotely, and may not be calling from your local state area code!

#RED1

Job Type: Full-time

Pay: $80,000.00 - $130,000.00 per year

Benefits: