F&I Business Manager

Stamford Ford Lincoln • Full-time • Stamford, CT, US • $150k / year • 3w ago

Stamford Ford, the #1 dealership in the state of Connecticut for sales and customer satisfaction, is family-owned and operated. We have earned a great reputation as being one of the most professional and trusted Ford dealers in the area with numerous industry-leading awards in sales and customer service.

Stamford Ford is a diverse and fast-paced organization that centers on offering the best customer experience in every possible way. We offer a friendly, cooperative and rewarding work environment that encourages long-term growth opportunities.

We are experiencing continuing growth and are looking for enthusiastic and motivated individuals, who share our core values, to join our award-winning service team!

Pay: Commission based - $150K+
5 days per week:
Monday-Saturday
8:30AM - 6:00PM

We are seeking an experienced F&I professional who appreciates an organization with clearly defined processes and who is looking to launch to the next phase of their career. The ideal candidate understands the automotive finance rules and regulations and is passionate in offering 100% of the products to 100% of our customers, 100% of the time!

What We Offer:

Industry leading pay plan
Motivating work environment with clear goals
Discounted pricing on purchase/lease & servicing of vehicle
Dedicated leadership team
401(K) with match
Full medical benefits
Paid vacation, personal, & sick

F&I Manager Job Duties

Sells financing, vehicle service contracts, GAP policies, paint and fabric protection and other F&I products
Presents 100% of our products to 100% of our customers 100% of the time
Displays the menu options to our customers and completes the menu overview
Completes all paperwork necessary to complete transactions, obtaining all required signatures
Maintains good working relationships and business relationships with all finance institutions
Submits paperwork to obtain approval from various financial sources
Insures that all deals are turned in and funded within a timely manner
Reviews Sales paperwork for errors prior to T.O. - ensuring the correction of problem paperwork
Strives to maintain excellent CSI scores
Remains in 100% compliance - risk base pricing, OFAC, Red Flags, and any other PAG required documents per Deal Checklist/Procedure
Manages documentation and maintains daily notes in CIT report
Has a positive and enthusiastic attitude!
Adheres to company processes, policies, and procedures

F&I Manager Qualifications

A successful F&I Manager needs the product knowledge, professionalism, and empathy that customers lookfor today. Communication is extremely important in a business department as it contributes to team-buildingwith Sales and the General Office.
Minimum of 2 years experience in an F&I role/equivalent required
AFIP certification preferred
Strong commitment to provide exceptional customer service
High School Diploma/equivalent required
Bi-lingual (English & Spanish) preferred
Excellent oral and written communication skills
Strong interpersonal communication skills
Ability to build personal relationships with customers, vendors, and team members
Ability to achieve high performance goals and meet deadlines in a fast-paced work environment
Detail-oriented
Enthusiastic and empathetic team player
The most important quality required of an associate is the desire and ability to live our Mission Statement and practice our Core Values