Automotive Service Advisor

Ballou CDJR • Full-time • Brookville, Pennsylvania, United States • 1m ago

Ballou Chrysler Dodge Jeep Ram is looking for a professional and customer-focused Service Advisor to join our growing team. The Service Advisor is the key link between our customers and our service technicians, ensuring every guest receives exceptional service and clear communication throughout their visit.

If you enjoy helping people, staying organized in a fast-paced environment, and being part of a team that takes pride in doing things the right way — we want to meet you.

Responsibilities

Greet customers promptly and professionally in the service drive
Listen to customer concerns and accurately document service needs
Communicate repair recommendations and timelines clearly
Prepare service estimates and explain repair costs
Coordinate with technicians to ensure efficient workflow
Keep customers updated throughout the repair process
Ensure vehicles are returned to customers in excellent condition
Maintain high levels of customer satisfaction

Qualifications

Previous automotive service advisor or dealership experience preferred
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Basic knowledge of automotive systems and maintenance
Organized, detail-oriented, and reliable
Valid driver’s license

What We Offer

Competitive pay
Supportive team environment
Opportunity for growth within the dealership
Employee discounts on service and parts
Health benefits available

Benefits:

Dental insurance
Health insurance
Paid time off

Work Location: In person

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