Service Advisor/ Writer

Service Writer – Doggett Automotive Group (Multiple Locations in Beaumont)

Join one of the fastest-growing automotive groups in Texas! Doggett Automotive Group is hiring experienced Service Writers to join our world-class service departments across our premium dealerships in Beaumont. If you’re customer-focused, detail-oriented, and thrive in a fast-paced environment — we want to talk to you.

What You’ll Do:

Be the first point of contact for service customers — in person and over the phone
Schedule appointments and keep customers informed on repair progress
Prepare accurate repair estimates and service orders
Coordinate with Service Managers and Technicians on labor and parts needs
Open, update, and close work orders efficiently
Ensure customers fully understand services provided before they leave
Provide top-tier support for daily shop, field, and delivery operations

What You Bring to the Team:

High School Diploma or equivalent (required)
2–4 years of experience in automotive or construction service support
Strong communication and organizational skills
Computer-savvy (Excel experience a plus)
A commitment to delivering exceptional customer service

Why Join Doggett?

Competitive pay
Opportunities for career advancement within a growing company
Work with premium automotive brands in a professional environment
Full benefits package including health, dental, vision, 401(k), and more
Be part of a supportive team that values growth, integrity, and excellence

Ready to rev up your career? Apply today and become a part of the Doggett family.

Doggett is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Are you comfortable working in a commission/flat-rate pay structure where compensation is based on performance and productivity?
Do you have experience using computer systems to create invoices, estimates, or work orders?
Do you have experience in customer service, retail, counter sales, or service support?
Are you comfortable communicating with customers about pricing, services, and resolving concerns in a fast-paced environment?

Experience: