Kryger Glass is currently seeking an Customer Service Representative for our installation centers. We are an auto glass installation and distribution company with locations throughout the Midwest.
This is a full-time hourly position located Downtown KC that includes benefits & vacation time.
We are looking for a long-term employee that can build a relationship with our clients, work in a fast paced environment and can handle the fast pace while working with a sense of urgency.
Hours are M-F, 8 am to 5 pm. Salary is $17-$19/hour, depending on experience.
We are a casual work environment. This is NOT a remote position.
Essential Duties and Responsibilities include the following:
- Talks with customers by phone to assist with auto glass installation
- Determines charges for parts requested
- Schedules glass technicians
- Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Other duties may be assigned.
Qualifications include the following:
- Customer Service Skills: manages difficult or emotional customer situations; responds promptly to customer needs
- Demonstrates accuracy and thoroughness
- Strong organizational skills & sales skills
- Is consistently at work and on time.
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
