Job description
Powersports Service Advisor /Warranty Processing Assistant
Altus Motorsports is looking for a motivated person to join our team as a full-time Service Writer. We are a family owned business with two stores. This is our 27th year in business serving Southwest Oklahoma. We carry Honda Yamaha Kawasaki Polaris KTM Husqvarna Segway and Cub-Cadet Mowers.
The successful Service writer is an individual who is motivated from within and is vital to a service department’s success. The service writer is usually the first and last contact with the customer, and is responsible for establishing a positive relationship with each Service Department customer. The successful writer will be willing to do what is takes to put the best face of the dealership forward. The service writer must be friendly, honest, and knowledgeable about the maintenance and repairs of the products in the department..
The ideal candidate will have a blend of the following skills:
- Possess strong customer service skills
- Have excellent verbal and written communication skills
- Have a good working knowledge of Motorcycles, ATV's, and Side X Sides
- Be able to work in a fast paced environment as part of a team
- Be detail oriented
- Be reliable and punctual
- Have a good work ethic
- Strong Computer literacy
Job duties:
- Taking phone calls and scheduling service appointments
- Providing estimates for service work and accessory installation
- Writing repair orders
- Maintaining records for all service work performed.
- Communicating with technicians to track work being performed and providing customers with updates.
- Coordinating with the Parts department to insure service and recall parts are in stock for scheduled repairs.
- Assist Service Manager with warranty processing
- Customer Service, Customer Service, Customer Service!!!.
We offer competitive pay and offer benefits after a probationary period.
- Base Salary plus commission
- 401K,
- Paid vacation,
- Paid sick and personal time off,
- Medical, Dental, Vision Plan
- Voluntary Supplemental Insurances
Apply today to join our growing service department.
Related keywords: Powersports, Automotive, Service, Parts
Job Type: Full-time
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
License/Certification:
- Driver's License (Preferred)
Work Location: In person