Automotive General Manager

INFINITI of Norwood • Full-time • Norwood, Massachusetts, United States • $150k - $500k / year • 3m ago

Automotive General Manager -Infiniti of Norwood

Drive Performance. Lead People. Build the Future.

Infiniti of Norwood is seeking a high-performing, results-driven Automotive General Manager to lead dealership operations, drive profitability, and elevate the customer experience across all departments. This is an opportunity for an experienced automotive leader to join a growing organization with a strong reputation for customer satisfaction, operational excellence, and team culture.

We are looking for a hands-on leader who understands every aspect of dealership operations and can inspire teams to consistently exceed sales, service, and financial goals.

Position Summary

The Automotive General Manager will oversee all dealership operations including Sales, Finance & Insurance, Service, Parts, and Customer Experience. The ideal candidate is a strategic leader with a proven track record of increasing revenue, improving operational efficiency, developing high-performing teams, and maintaining exceptional CSI scores.

Key Responsibilities

Lead daily dealership operations across all departments
Drive new and used vehicle sales performance and profitability
Oversee fixed operations to ensure efficiency and customer satisfaction
Develop and execute strategic business plans and growth initiatives
Monitor financial statements, budgets, and KPIs to maximize profitability
Recruit, train, mentor, and retain top-performing talent
Foster a culture of accountability, teamwork, and customer-first service
Ensure compliance with OEM standards, state regulations, and company policies
Maintain strong relationships with customers, vendors, and manufacturer representatives
Analyze market trends and implement strategies to remain competitive

What We’re Looking For:

Proven prior leadership experience in automotive dealership management
Strong financial acumen, with the ability to analyze and improve performance metrics
Demonstrated success leading multi-department teams
Excellent communication, leadership, and organizational skills
Ability to drive culture, accountability, and employee engagement
Hands-on approach with a results-oriented mindset

Qualifications

5+ years of dealership General Manager or senior automotive leadership experience
Experience with Infiniti is a plus
Strong understanding of variable and fixed operations
Proven record of achieving sales and profitability goals
Exceptional leadership, communication, and organizational skills
Experience managing dealership financials and forecasting
Strong customer service and team-building mindset
CDJR experience preferred but not required
Valid driver’s license and clean driving record

Why This Opportunity:

High-impact leadership role
Established dealership with strong growth potential
Competitive compensation structure including performance incentives
Opportunity to shape culture, processes, and long-term success

What We Offer

Competitive compensation package with performance incentives
Health, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Professional development and advancement opportunities
Supportive ownership and leadership team
Established dealership with strong market presence

Why Join Us?

At Infiniti of Norwood, we believe our people drive our success. We are committed to creating an environment where leaders can grow, teams can thrive, and customers receive an outstanding experience every time they visit our dealership.