Service Advisor

DCH Subaru of Riverside • Full-time • Riverside, California, United States • $64.50k - $161.80k / year • 6d ago

Dealership:

L0739 DCH Subaru of Riverside

DCH Subaru of Riverside

Now Hiring: Service Advisor

Subaru of Riverside is seeking a Service Advisor who is passionate about customer service, motivated to grow, and eager to be part of a supportive and friendly team. Our team consists of experts experienced in servicing an incredible lineup of vehicles and some of the most popular cars on the road. If you enjoy providing an outstanding customer experience, then we want you to apply now!

Pay: $64,500-$161,800 (Commission Pay Plan)

Schedule: Full Time (Mon-Sat 7am-6pm) Open Availability

What You’ll Do

Greet customers and act as the main point of contact throughout the service process
Listen to customer concerns and accurately document vehicle issues
Recommend maintenance and repair services based on vehicle needs
Prepare estimates, write repair orders, and explain work clearly and professionally
Communicate effectively with technicians to ensure timely and accurate repairs
Deliver an exceptional customer experience that builds trust and loyalty

What We’re Looking For

2-3 years previous Service Advisor experience preferred
Previous experience with Subaru a plus
Strong customer service and communication skills
Ability to multitask and work efficiently in a high-volume environment
Basic automotive knowledge or willingness to learn
Professional appearance and positive attitude
Valid driver’s license

We offer the best-in-class industry benefits:

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commissions off Individual Sales and Individual Gross Profit, and bonuses based on Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.

The Annual Estimated Earnings Range is $64,500-$161,800. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.