Sales Desk Manager

Fury Motors • Full-time • Forest Lake, Minnesota, United States • $100k / year • 1m ago

Description:

Sales Desk Manager

Fury Motors

At Fury Motors, our mission is the Relentless Pursuit of a Great Customer Experience.

We are building a team of leaders who believe great results come from strong daily behaviors, clear ownership, disciplined process, and doing business the right way.

Our Fury Principles guide how we operate:

We Take Responsibility & Ownership
We Show Care
We Are Built to Serve
We Are Problem Solvers, Not Problem Creators
We Get Better at the Hard Things
We Make It Easy

We are looking for a Sales Desk Manager who wants to lead, coach, structure deals, and help drive a high-performing showroom culture.

This is not just a desk role. This is a sales leadership role.

About the Role

The Sales Desk Manager is responsible for helping drive new and used vehicle sales performance by supporting the showroom process, structuring deals, coaching sales consultants, reviewing pricing and trades, and ensuring customers receive a professional, transparent, and consistent sales experience.

The right candidate will be competitive, process-driven, customer-focused, and comfortable leading in a fast-paced dealership environment.

What Success Looks Like

A successful Sales Desk Manager will help the store:

Achieve monthly new and used vehicle sales goals
Improve front-end gross profit
Increase appointment conversion and showroom closing performance
Maintain strong customer satisfaction, CSI, and review performance
Improve sales consultant skill, confidence, and accountability
Ensure deals are structured accurately and professionally
Create a showroom culture built on ownership, urgency, and serving customers well

What You’ll Own

Desk and structure new and used vehicle deals
Support sales consultants through negotiations and customer objections
Protect front-end gross while maintaining transparency and customer trust
Review pricing, incentives, rebates, discounts, and trade values
Ensure customers receive proper management involvement before leaving
Help drive appointment shows, write-ups, and sold units
Monitor CRM activity, follow-up, and customer engagement
Partner with Finance to support clean deal flow and early F&I involvement
Coach sales consultants in real time
Reinforce showroom process, activity standards, and customer experience expectations
Support inventory merchandising, pricing, and sales strategy
Help create urgency, accountability, and consistency on the sales floor

Requirements:

Qualifications

3+ years of automotive sales experience required
Prior desk manager, sales manager, finance manager, or high-performing sales consultant experience preferred
Strong understanding of deal structure, front-end gross, trade appraisals, CRM usage, and customer negotiation
Proven ability to coach and develop sales consultants
Strong communication and leadership skills
Comfortable working in a fast-paced, high-accountability environment
Ability to work evenings, Saturdays, and dealership retail hours
Must align with Fury Motors’ mission and principles

Key Performance Areas

Performance will be measured by:

New and used vehicle sales volume
Front-end gross profit
Manager involvement / TO performance
Appointment show and close performance
CRM and follow-up discipline
Customer satisfaction / CSI / reviews
Deal accuracy and compliance
Sales process execution
Sales consultant development

Compensation

$100,000 – $150,000+ annually, based on experience, performance, and results.

Schedule

Full-time position. Evenings, Saturdays, and dealership retail hours are required.

Apply

If you are a sales leader who wants ownership, accountability, growth, and the opportunity to help build a stronger dealership culture, we want to talk with you.