Nationwide facility maintenance and construction company seeks dedicated, driven, responsible, and hard working individuals. Current openings in our Service Department for Service Coordinators (dispatcher/customer service representative).
GENERAL RESPONSIBILITIES:
Responsible for supporting the success of assigned clients
Perform assigned work activities
Handle client issue as required
Performs the following client maintenance/repair activity on a daily/weekly basis:
*Schedules
*Vendor Searches
*Bid Request
*Service Request
*Emergency Prioritization and response
*Identifies and tries to resolve client service complaints , issues, and concerns
*Identifies process issues that impact the workflow management
Performs administrative and clerical tasks to support goals of team.
Compiles and supports appropriate customer reporting
Project/Vendor management
To be included in the on-call rotation
SKILLS, KNOWLEDGE, AND ABILITIES:
Interpersonal, problem-solving, analytical, and organizational skills
Written and oral communication skills
Computer/keyboarding skills
Basic math skills
Knowledge of basic repair/maintenance terminology and procedures
Ability to read proposals and other documents
Ability to compose routine memos, emails and communications
Ability to speak/negotiate effectively with customers, vendors, and employees
Experience not necessary, but a strong work ethic and a desire to succeed is. Please provide resume with salary requirements. Working remotely is available. Pay based on industry experience.
Work Remotely
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
Work Location: In person