Service Director
Ranger Motors
Position Summary
Ranger Motors is seeking an experienced Service Director to lead our high-volume service and reconditioning department. We recondition 80–100 used vehicles per month and are expanding into customer-pay service. This position is responsible for overseeing daily operations, organizing workflow, leading the service team, ensuring quality repairs, and providing excellent customer service.
Responsibilities
- Oversee daily operations of the service and reconditioning departments.
- Create and manage reconditioning plans for incoming vehicles.
- Prioritize workflow to maximize technician productivity and minimize turnaround time.
- Hire, train, schedule, and develop service technicians and support staff.
- Ensure repairs meet quality, safety, and dealership standards.
- Assist customers with service needs, estimates, and repair communication.
- Resolve customer concerns professionally and efficiently.
- Monitor department performance and implement process improvements.
- Maintain compliance with all safety and regulatory requirements.
Qualifications
- 2+ years of automotive service management experience.
- Strong leadership, organizational, and communication skills.
- Experience managing a fast-paced automotive service department.
- Knowledge of automotive diagnostics, repairs, and used vehicle reconditioning.
- Customer-focused with a commitment to quality and efficiency.
- Valid driver's license.
What We Offer
- Competitive salary
- Performance-based bonus opportunities
- Paid time off
- Opportunities for advancement
- A growing dealership with a team-oriented culture
Pay: $60,000.00 - $72,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
