Join Our McMinnville CDJR & Mazda Team our next Service Manager.
McMinnville CDJR and Mazda is located in the heart of beautiful wine country McMinnville, Oregon. We are a professional, customer-centric automotive store. We sell and service new Ram, Chrysler, Jeep, Dodge and Mazda with a great selection of pre-owned vehicles. We believe in being social, driven, and passionate about our craft. Our CLEAR goal is to create an environment of like-minded people coming together in the name of service to others
McMinnville CDJR and Mazda is a locally owned, small-town dealership looking for a Service Manager who genuinely enjoys supporting technicians, helping customers, and keeping a shop running smoothly. This role leads our CDJR and Mazda service department and is ideal for someone who believes great service starts with taking care of the people doing the work. At McMinnville CDJRM, we take pride in being an excellent team-oriented organization. Our success is built on four simple but powerful rules: Work, Do the Right Thing, Stick Together, Get Results.
What You’ll Do:
- Create a positive, respectful work environment for technicians and service advisors
- Ensure technicians have the support, scheduling, and resources they need to succeed
- Keep work flowing efficiently while maintaining quality and safety
- Help customers feel heard, informed, and confident in the service they receive
- Step in to resolve customer concerns calmly and professionally
- Oversee repair orders, warranty submissions, and coordination with parts
- Maintain manufacturer standards while keeping a practical, common-sense approach
- Track productivity, efficiency, and CSI — without losing sight of people
What We are Looking For:
- Service Manager or Assistant Service Manager experience
- Strong understanding of technician workflow and shop operations
- A leader who communicates clearly and treats people fairly
- Customer-focused mindset with solid problem-solving skills
- Comfortable working hands-on in a smaller dealership environment
- CDJR and/or Mazda experience is a plus, but not required
- Valid driver’s license and clean driving record
Why Techs & Customers Like Working With Us:
- Small shop feel with a team that actually helps each other
- Management that respects technicians’ time and skills
- Customers who value relationships and repeat business
- Less corporate pressure, more trust and autonomy
- Competitive pay based on experience
Benefits:
We value our employees and offer a comprehensive benefits package, including:
- Competitive salary and performance-based incentives
- Partially employer paid medical and dental plans
- Employer sponsored 401(k)/Roth plan
- PTO & Holiday pay
- Employee discounts
Qualifications:
- Previous experience in automotive service or customer-facing roles preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and follow established procedures
If you are the kind of leader who backs their techs, communicates honestly with customers, and takes pride in a well-run shop while working together to achieve results, we would love to talk. Apply today by submitting a brief cover letter and resume. Salary DOE.
McMinnville CDJRM is an Equal Opportunity Employer. All candidates will be required to submit to a criminal background, DMV check and pre-placement drug screening. Must be at least 18 years of age and have valid driver license.
***Interviews accepted by appointment only
Pay: $80,000.00 - $175,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
