Automotive Reconditioning & Service Manager

North State Auto • Full-time • Walnut Creek, CA, US • $80k - $100k / year • 2w ago

North State Auto – Walnut Creek, CA

North State Auto is a growing independent dealership seeking an experienced Shop Manager to oversee our vehicle reconditioning and service operations. This position is responsible for managing daily shop workflow, coordinating repairs, maintaining technician productivity, ordering parts, and ensuring vehicles are repaired efficiently and cost-effectively.

The ideal candidate is highly organized, understands automotive repair and diagnostics, can manage multiple priorities, and is comfortable leading a team in a fast-paced environment.

Responsibilities

Manage daily operations of the service and reconditioning department
Assign and prioritize repair orders to technicians
Monitor technician productivity, efficiency, and quality of work
Schedule technicians and coordinate workload to maximize shop throughput
Diagnose repair needs and determine appropriate repair strategies
Approve repair recommendations and ensure cost-effective repair decisions
Order parts and manage vendor relationships
Track parts status and ensure timely delivery to avoid delays
Maintain repair timelines and ensure vehicles are completed on schedule
Communicate repair status with management and sales staff
Review repair estimates and control shop expenses
Ensure vehicles meet company quality standards before completion
Maintain shop organization, cleanliness, and safety standards
Manage outside vendors and subcontractors when necessary
Help develop processes that improve efficiency and profitability

Qualifications

Previous experience as an Automotive Shop Manager, Service Manager, Service Advisor, or Lead Technician
Strong automotive repair knowledge and diagnostic experience
Ability to manage technicians and maintain accountability
Experience ordering parts and working with automotive vendors
Understanding of labor times, repair costs, and shop efficiency metrics
Strong organizational and leadership skills
Ability to work in a fast-paced environment and manage multiple projects
Valid driver's license with clean driving record

Preferred Qualifications

Used car reconditioning experience
Dealership or independent repair shop management experience
Experience with inventory management and repair tracking systems
ASE certifications are a plus

Compensation

Competitive salary based on experience
Performance bonuses available
Paid vacation
Health benefits available
Opportunity for advancement within a growing dealership group

About North State Auto

North State Auto is a high-volume independent dealership focused on providing quality vehicles and exceptional customer service. We are looking for a motivated leader who can build efficient processes, keep vehicles moving through the shop, and help us continue to grow.

Job Type: Full-time

Pay: $80,000 – $120,000+ per year depending on experience

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Experience: