Automotive Service Advisor

Group 1 Automotive, Inc. • Full-time • Hilton Head Island, South Carolina, United States • 2w ago

Group 1 Automotive is actively seeking experienced Automotive Service Advisors to join our Group 1 dealerships! This opportunity is ideal for high-performing technicians who take pride in their craft, thrive in a professional and well-equipped shop environment, and are motivated by consistent work, competitive flat-rate earnings, and long-term career growth.

At Group 1, you’ll have access to state-of-the-art facilities, ongoing OEM training, and the stability of an industry leader committed to investing in its technicians.

In addition to competitive pay, we offer our associates the following benefits:

Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment with job training, provided equipment, and advancement opportunities
Market-leading pay based on experience plus bonuses
Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
Pinnacle Awards Program

Perform high-quality repairs efficiently and accurately, following dealership and factory standards
Conduct comprehensive diagnostics, troubleshooting, and testing on automotive systems
Maintain a clean, organized, and safe work area
Road-test vehicles to verify successful repairs
Adhere to all company safety policies and procedures
Provide timely updates to service advisors on repair status and estimated completion times for customer communication.
Participate in ongoing training to stay current with evolving automotive technology
Uphold company values in all interactions with customers, coworkers, and vendors

Minimum 2 years of automotive technician experience performing complex repairs and diagnostics, (dealership experience preferred)
National Institute of Automotive Service Excellence (ASE) certification(s) in different specialized areas such as brakes, electrical/electronic systems or engine performance strongly preferred
Manufacturer certifications are a bonus!
High school diploma or equivalent
Valid driver license in the state that you will work and a good driving record
Excellent customer service skills
Professional appearance and work ethic
Must pass background check, MVR, and drug screening