Must have a Minimum of 2 years FORD Parts Manager experience
Responsibilities:
As a Parts Manager you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.
* Answer incoming customer calls pertaining to parts orders
* Greet customers & vendors in a friendly and professional manner
* Write up parts tickets needed for the service department
* Interact with the Service Team to coordinate parts for vehicle repair and service
* Order parts from suppliers based on Service Department and customer requests
* Fulfilling online and phone parts tickets
* Converse effectively/efficiently regarding customer parts status
* Read and understand the parts catalog when looking up and speaking to specific parts
* Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
* Make sure all internal requests for parts are billed on service repair order
* DMS system and excel computer skills within the parts department
* Maintain clean and professional appearance of counter, work area, and stockroom.
* Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
* Takes inventory, maintain records of goods received and keeps perpetual inventory controls.
* Receive payment or obtain credit authorization
* Process core returns, parts warranties and parts returns as necessary
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Parts: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Standish, MI 48658 (Required)
Work Location: In person
