Automotive Service Manager

Tutton Group • Full-time • Jasper, Georgia, United States • $120.59k - $179.99k / year • 3w ago

Tutton Group, with Automotive , RV and Tractor Dealerships located in Jasper, GA, is actively looking for an experienced Service Manager for Tutton CDJR of Jasper (formerly Jasper Jeep). The right candidate will ensure that the service department is well-coordinated and productive by managing its procedures, coaching its people and implementing strong processes. The area of responsibility for this role is very wide and requires thorough knowledge of managing an automotive and/or RV service department. The ideal candidate must be an excellent leader who can demonstrate and execute the most efficient ways to run the business. Candidates with Automotive, RV or Tractor experience are encouraged to apply!

Duties:

Manage the shop, technicians, advisors, etc. with work flow and hours turned in the shop
Preparing an annual operating budget, goals and objectives for the service department and monitoring the performance of the department.
Strong focus on maintaining the profitability of the service department, while controlling expenses and maintaining customer satisfaction at the highest level.
Directing the hiring and training of personnel for the service and parts departments.
Working with department managers to improve profitability and efficiency.
Creating and maintaining a positive relationship with customers, ensuring that department staff is customer focused, as well as making customer satisfaction a priority to ensure referral and repeat business.
Working directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines.
Creating dealership service and pricing policies for approval by the owner/dealer principle.
Ensuring that service repairs are performed efficiently and correctly by conducting spot checks on jobs.

Job Requirements:

Previous experience as a Service Manager is required in an automotive, RV or Tractor dealership.
Strong leadership and organizational skills; the ideal candidate will manage by example!
Strong communication skills are required to work with customers, employees and vendors.
Working knowledge of the federal, state, and local regulations that affect their operations, but also to comply with these regulations as well as hazardous waste disposal and OSHA regulations.

Additional Information:

Tutton Group offers a comprehensive benefits package that includes medical, dental, paid time off, 401K and more! We also understand the importance of balancing work life with home life; we recognize and reward those who excel in all areas of this position by providing a great work environment that allows a balanced personal life as well. Tutton Group also offers FREE COLLEGE DEGREES to all employees, through the Strayer University Degrees@Work program!

To apply, please reply to this ad with a copy of your resume. Thank you and good luck!

Pay: $120,589.00 - $179,988.00 per year

Benefits: