Lexus of Bellevue, a dealership in the O'Brien Auto Group, is currently hiring for a Full Time Service Advisor.

We are looking for a team player who has Advising or Writing experience, customer service, and/or dealership experience.

This position will be a commission-based position that is driven off your personal success along with the growth of the store. This position is on a rotating schedule.

This position is paid 100% commission of personal production and unit counts or state Min Wage, whichever is greater. The percentages start at 1.0% and go up to 6.5% based off production. Subject to eligibility requirements, we offer the following benefits:

Bonuses
Vacation – based on hire date and paid based on position
Medical/Dental/Vision/RX
Ancillary Benefits such as Shot/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
401(k) plus company match

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities

Responsibilities can include but are not limited to:

Greet customers when they arrive and escort them when they leave
Advise customers about warranty protections and potential cost savings
Answer questions about service outcome
Consult with mechanics about necessary repairs and possible alternatives to expensive work
Provide customers with necessary problem/solution information
Manage and oversee the service center's workflow and scheduling
Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
Attend regular weekly morning meetings

Preferred Qualifications:

Previous retail sales or customer service experience preferred but not required.
A charismatic and relatable personality
Ability to communicate suitably through email, phone, or in person
A desire and drive to be successful with a positive attitude
Qualified candidates will have a valid driver's license, clean driving record, and the ability to pass a background check

Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools.

Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.

Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling

Qualified candidates must have a valid driver's license, clean driving record, and the ability to pass a background check.

Lexus of Bellevue is an equal opportunity employer and a drug-free workplace

Job Type: Full-time

Pay: $39,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Parental leave
Referral program
Vision insurance

Shift:

10 hour shift

Ability to commute/relocate:

Bellevue, WA 98004: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

Lexus of Bellevue jobs

Automotive Service Advisor

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