Overview
Join our dynamic automotive team as a Body Shop Estimator, where your expertise will drive exceptional customer service and streamline repair processes. In this vital role, you will assess vehicle damage, prepare detailed repair estimates, and coordinate with technicians to ensure repairs meet quality standards. Your mechanical knowledge and dealership experience will help deliver top-tier service, ensuring customer satisfaction and efficient workflow. This paid position offers an exciting opportunity to grow within a fast-paced automotive environment dedicated to excellence.

Duties

Conduct thorough inspections of damaged vehicles to accurately assess repair needs, including auto body repair, mechanical issues, and cosmetic damages.
Prepare detailed and transparent repair estimates using auto estimating software, clearly outlining parts, labor, and additional services. (CCC, ROME or Mitchell)
Communicate effectively with customers to explain repair options, costs, and timelines while providing exceptional customer service.
Collaborate with technicians and managers to prioritize repairs, schedule work, and ensure timely completion of vehicle repairs.
Upsell additional services such as oil changes, tire services, alignments, suspension work, brake repairs, shocks & struts, air brake systems, transmissions, diesel engine repairs, and other automotive diagnostics.
Handle cash and Credit Card transactions accurately and process invoices efficiently while maintaining proper documentation.
Assist in managing parts ordering and liaising with insurance companies to facilitate smooth claims processing.
Ensure compliance with safety, manufacturer, and shop policies.

Skills

Proven Body Shop Estimator experience with a strong background in auto service management and auto estimating.
Hands-on experience in automotive diagnostics and vehicle maintenance procedures.
Excellent customer service skills with the ability to communicate technical information clearly and professionally.
Demonstrated ability in auto body repair estimation and service writing with attention to detail.
Strong sales aptitude with a focus on upselling complementary services such as tire service or oil changes.
Ability to multitask in a fast-paced environment.
Basic computer and software proficiency.
Must have a clean driving record
Valid driver's license required
Join us to be part of a passionate team committed to delivering outstanding automotive solutions! Your expertise will help us provide top-quality repairs while ensuring our customers leave satisfied every time.

Physical Requirements

Ability to stand, walk, and inspect vehicles for extended periods.
Ability to occasionally lift up to 25 lbs.
Work environment includes exposure to shop conditions such as noise and fumes.

Compensation and Benefits

Competitive salary or commission structure.
Health, dental, and vision insurance.
Paid time off and holidays.
401(k)
Ongoing training

Best Auto Body Management LLC is an equal opportunity employer and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Pay: $59,746.78 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

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