Star Auto Authority is a well-established, high-volume automotive repair facility serving Vernon Hills and the surrounding area since 2001. With continued year-over-year growth and zero layoffs in company history, we’re looking for an experienced Assistant Service Manager who wants long-term stability, a professional environment, and the opportunity to lead in a growing operation.

This position is ideal for someone who already has experience managing workflow, supporting technicians, building customer trust, and helping drive shop performance.

What You’ll Do

Support daily shop operations alongside senior leadership
Manage workflow, scheduling, and production efficiency
Review estimates and communicate repairs clearly with customers
Help drive service sales while maintaining strong customer satisfaction
Support technicians and maintain a productive, accountable team environment
Assist with handling customer concerns professionally and efficiently
Help maintain an organized, high-performing operation

What We’re Looking For

Previous Assistant Service Manager or Service Manager experience

· Excellent knowledge of how a vehicle works and why they need maintenance.

Strong understanding of automotive estimating, labor management, and workflow
Proven ability to lead teams and communicate professionally
Consistent track record in customer service and shop performance
Organized, dependable, and comfortable in a fast-paced environment

What We Offer

$90,000 – $130,000+ annual compensation based on experience and past performance
Monday–Friday schedule — no weekends
Health, dental, and vision insurance
401(k) with company match
Employee discounts
Family owned company with long-term associates.
Professional work environment with strong systems and support
Clients that truly appreciate us.

Location: Vernon Hills, IL

Experience Required

Service Management: 2 years preferred
Automotive estimating: 4 years preferred

If you’re an experienced automotive professional looking for a stable company, strong team culture, and long-term opportunity, we’d like to speak with you.

Pay: $90,000.00 - $130,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Retirement plan
Vision insurance

Work Location: In person

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