Take Your Career to the Next Level with One of Hawaii’s Best Places to Work!

At Jerry V’s Windward Auto Group, we do things differently. We’re proud to be known as Hawaii’s Dealer for the People — and that starts with how we treat our team. We invest in our people, offer real opportunities for growth, and back it all with unlimited earning potential and a workplace you’ll love coming to every day.

We’re currently seeking experienced Automotive Service Advisors who are motivated, customer-focused, and ready to be part of a high-performing service department that averages 30+ repair orders per day.

What You’ll Do:

As a Service Advisor, you'll be the face of our service department — helping customers understand their vehicle needs, guiding them through repairs, and making sure every visit ends with satisfaction and trust.

Key Responsibilities:

Greet every customer promptly and professionally
Accurately document customer concerns and repair needs
Recommend diagnostic services and necessary repairs
Communicate with technicians and monitor repair status
Provide clear and honest service estimates
Handle customer concerns tactfully and professionally
Explain work performed and assist with final paperwork and payments
Maintain Customer Satisfaction Index (CSI) and Fixed First Visit (FFV) ratings above manufacturer standards

Requirements:

2+ years of automotive service writing experience required
Dealership experience preferred (but not required)
CDK experience is a plus
Must have valid driver’s license with a clean MVR
Must pass background check and drug screening
Strong communication, organization, and customer service skills

Why Choose Jerry V’s?

Uncapped commission — YOU control your income
Supportive, team-oriented environment
Work for one of Hawaii’s most respected dealerships
High-volume shop with over 30+ ROs daily = More opportunity!
Career development and internal promotions encouraged

Benefits & Perks:

401(k) with employer support
Medical, dental, and vision insurance
Life insurance
Paid time off (PTO)
Tuition reimbursement
Employee discounts on vehicles and service
Referral program
Professional development assistance

If you’re ready to join a high-energy team, work in a modern and busy service department, and earn what you're truly worth, we want to hear from you. Apply now and see why Jerry V’s Honolulu Hyundai continues to be one of Hawaii’s Best Places to Work.

Jerry V’s Windward Auto Group is an Equal Opportunity Employer and maintains a drug- and alcohol-free workplace.

Job Type: Full-time

Pay: $65,000.00 - $120,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Jerry V's Windward Auto Group

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Automotive Service Advisor